26 JANUARY 2019 | SCHOOL BUSINESS AFFAIRS asbointl.org Building Success Outside of the Box How These SBOs Have Helped Make a Lasting Difference E very year, ASBO International highlights award- winning and resourceful projects led by school business officials who are thinking outside the box for their districts. We followed up with two past Pinnacle Award winners who caught us up on how their projects are still thriving. Financial Services University—A Self- Service Approach for Online Training Cobb County School District in Marietta, Georgia, implemented a self-service approach to online train- ing that has increased efficiency in the financial services department. The program, Financial Services University (FSU), consolidates training information, including poli- cies, procedures, manuals, and schedules, into one easily accessible self-serve module for department personnel and others interested in financial service training. Prior to implementation of FSU, training for the dis- trict’s financial policies and procedures were handled in the classroom or via one-to-one meetings in person or via telephone—a cumbersome process for a large school system. Now, less time is spent answering phone calls and printing documents, meaning more time and resources can be devoted to improving the education of Cobb County students. Since its initial implementation, Cobb County School District has expanded its original FSU concept into a multi-faceted user support network that continues to grow. In fact, it serves as a cornerstone of a five-tier communication/training system to provide information ASBO SPECIAL The Cobb County (Georgia) School District Financial Services University served as a foundation for the financial services division’s multi-faceted communication/training system. PHOTO COURTESY OF ??