School Business Affairs March 2019

Critical Skills for Today’s CTO The chief technology officer has become a strategic position within district operations. By Frankie J. Jackson, RTSBA, CETL PHOTO COURTESY OF FRANKIE JACKSON 8 MARCH 2019 | SCHOOL BUSINESS AFFAIRS Frankie Jackson, left, works with a budget analyst to meet district technology needs now and in the future. I t’s 7:45 a.m., and you’re scheduled to give a presen- tation to the school board and community leadership team in 15 minutes. You need to add one new data point to your presentation—the finishing touch. You sit down to enter your network account creden- tials. With your heart beating as fast as your fingers can type, you enter your password and get the message “The network is currently not available.” Panic-stricken, you wonder why you left this task until the last minute. It’s 8:10 a.m., and as you head down the hall to the meeting, thinking about how you’re going to wing it, you hear someone say the network is down because of a MANAGING CHANGE